Holleran created this designation to emphasize the value of being a Choice Community. Holleran recognizes communities for their excellence in Employee Engagement and Resident Engagement. These communities boast strong cultures of employee and resident engagement where employees feel their workplaces honor them, and residents feel they are supported in their successful aging. These four MSS campuses have exceeded Holleran Engagement Benchmark scores for employee engagement within the past six months.
Holleran is the premier research and consulting organization offering employee and resident engagement benchmarks to senior living communities across the country.
"We are excited to recognize the Holleran 2018 Choice Communities," states Michele Holleran, CEO, and founder of the research firm. "It is important to have an industry gold standard such as the Holleran Benchmark, by which to measure and recognize top employee and resident engagement communities."
Holleran has the largest benchmark of senior living engagement scores by which campuses can compare performance relative to their peers. "Choice Communities earn this designation-this is the one that really counts and is legitimate. It is not an award that communities apply for; it is more than a marketing technique," explains Michele Holleran.
Backed by 26 years of solid research and uncompromised measures, Holleran provides campuses with the data they need to increase their employee retention and provide a culture of engagement to their residents. Holleran is the premier provider of employee and resident engagement and satisfaction research and benchmarks, serving more than 750 not-for-profit senior living providers nationally.