Resident surveys indicate high levels of engagement and satisfaction
GULFPORT, MS – Seashore Highlands has been recognized as one of the best senior living communities in the nation through resident satisfaction surveys. Seashore Highlands was recognized for their exemplary efforts in creating a culture of engagement and satisfaction.
Holleran, the nation’s leading research firm specializing in senior living and community engagement, has announced Seashore Highlands is one of the 2023 recipients of their “Choice Community Award.” The Choice Community Award recognizes organizations with strong cultures of engagement.
“Receiving the Choice Community Award means the world to the team at Seashore Highlands,” said Jennifer Thompson, South Region Area Director for Methodist Senior Services. “Seashore Highlands has such a strong team, and they truly care for the elders they serve. They don’t do it for the recognition. They do it because they love the elders and love what they do.”
Awards are granted by exceeding Holleran’s proprietary Holleran National Benchmark. This places Seashore Highlands and other Choice Community Award recipients in the top senior living communities in the country.
Seashore Highlands offers independent senior living in villas, assisted living apartments and memory support assisted living following the groundbreaking Green House® concept for senior living.
The Green House® concept, arising from the Eden principles, is designed to deinstitutionalize nursing home life and provide an environment where elders engage in meaningful life activities, eliminating “loneliness, helplessness and boredom.” The idea is to deliver care and services in a facility that is home, not “home-like.”
Holleran has the largest benchmark of its kind, measuring both resident and employee engagement in the senior living space. Currently, the benchmark comprises more than 147,000 resident and employee surveys from nearly 300 organizations across 36 states, Washington, D.C., and Canada.
Seashore Highlands: MSS has been serving seniors along the Gulf Coast since 1984. Following the devastating effects of Hurricane Katrina, Seashore constructed a new retirement community, naming it Seashore Highlands, which was located further inland and expanded to provide additional senior living options for the elders of the region. Learn more about Seashore Highlands at mss.org/Seashore or follow @SeashoreHighlands on Facebook.
Methodist Senior Services: A Company on a Mission
Methodist Senior Services’ more than 60-year-old tradition fulfills its one mission: serving older adults in the spirit of Christian love. Approximately 1,000 employees and 1,600 volunteers make that mission the organization’s prime focus. Today, MSS serves more than 1,700 elders in 12 statewide campuses offering affordable apartments, personal care/assisted living, the Green House® Homes and skilled nursing care. For more information concerning MSS or its communities, please visit the website at www.mss.org.
Holleran: Holleran is the premier provider of employee and resident engagement and satisfaction research and benchmarks, serving not-for-profit senior living providers nationally. For more than 30 years, Holleran has specialized in researching and consulting with senior living providers, retirement communities, and healthcare systems to develop business strategies that match their mission, vision and values. Utilizing sophisticated research analysis, alongside our extensive survey benchmarks, leaders gain a clear vision of the strengths and opportunities within their business. Learn more at www.Holleranconsulting.com.
